Privacy Policy

Information We Collect

When you use our solar calculator and request an estimate, we may collect:

• Monthly electricity bill amount
• Property ownership status and property type
• Mobile phone number (when you request a detailed report or callback)
• Technical data such as IP address, device/browser type, and approximate location (derived from IP)
• Marketing attribution data such as campaign parameters (e.g., UTM parameters) and click identifiers (e.g., fbclid)

How We Use Your Information

We use your information to:

• Calculate and display your estimated solar system size, cost, subsidy estimate, savings, and payback
• Contact you regarding your request and connect you with up to 2 solar installers in Nagpur
• Improve our calculator and user experience
• Prevent fraud/abuse and maintain platform security
• Comply with legal obligations

Information Sharing

We may share your contact details and basic requirements (such as bill range and property type) with:

• Verified solar installers in Nagpur (maximum 2 companies), so they can contact you about your request
• Service providers who help us operate the website, analytics, and storage (e.g., hosting and data tools)

We do not sell your personal information to third parties for their own marketing.

Communications

If you submit your phone number, you may receive a call or message from us or the installers we connect you with regarding your solar estimate. You can ask to stop communications at any time.

Data Retention

We retain submitted lead information only as long as needed to provide the service, resolve issues, and meet legal requirements. You may request deletion of your information at any time.

Data Security

We implement reasonable administrative and technical security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Opt-out of further communications

Contact Us

For questions or requests related to this Privacy Policy, contact us at:

Email: hello@helpingvendors.in

Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be indicated by an updated "Last updated" date.